Privacy Policy

Last updated: January 2024

1. Information We Collect

We collect information you provide directly:

  • Account information (email, password, display name)
  • Profile information (photos, bio, services offered)
  • Verification documents (government ID, selfies)
  • Payment information (wallet addresses, transaction history)
  • Communications (messages, support requests)

2. Automatic Data Collection

We automatically collect:

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Usage data (pages visited, features used)
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • Provide and improve our services
  • Process transactions and send related information
  • Verify user identity and prevent fraud
  • Communicate with you about services and updates
  • Enforce our terms and protect user safety
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share data with:

  • Service providers who assist our operations
  • Law enforcement when required by law
  • Other users only as you direct (e.g., your public profile)

5. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption of sensitive data at rest and in transit
  • Secure server infrastructure
  • Regular security audits
  • Verification documents are encrypted and access-restricted

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt out of marketing communications

7. Data Retention

We retain your data as long as your account is active or as needed to provide services. Verification documents are retained for compliance purposes and deleted after account closure according to legal requirements.

8. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings.

9. Contact Us

For privacy-related questions or to exercise your rights, contact us at our contact page.